Useful Information

Our Products

Products may be delivered in bud to ensure longer life. Some Products may be harmful or poisonous - please contact us if you require further information before submitting an order.

All Products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a Product of equivalent value and quality without notice.

In the event that we are unable to supply the Product or any substitute product to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and in any event no later than 30 days after the intended delivery date.

Prices

Prices listed in our website are valid for at least 14 days. Prices for flowers and gifts include VAT for deliveries within the UK, Republic of Ireland and Channel Islands, and delivery.

Seasonal Pricing

Our prices are dictated by market forces and the what we pay to our suppliers to get the very best quality varies daily. At periods of maximum demand such as Christmas, Valentines Day and Mothering Sunday this price increases considerably and this should be borne in mind when ordering.

Orders, Payment & Data

When completing the order you shall be required to provide us with your complete personal details, including accurate postcode, together with those of the intended recipient and all necessary payment details.

As soon as we receive your submitted order we will send an e-mail confirming your order details and advising you that your order is being processed.

Your personal details and email address will be kept securly, to provide you with reminders of Birthday’s, Anniversaries and other important dates. This data will never be passed on to a third party. If at anytime this free service does not suit – simply let us know and we will remove you from our record.

This site uses Secure Socket Layer technology, all information is encrypted using 128bit encryption before being sent. You can contact the person responsible for security at the address(es) on the contact us page.

Orders cannot be accepted from customers under the age of eighteen (18) years.